TRX Support



Chez TRX, nous avons 100 % confiance en nos produits. C'est pour cette raison que nous proposons une garantie de satisfaction d'un an, avec remboursement à 100 % et remplacement garanti pendant un an en cas de défaut de matériel ou de fabrication.

Approuvé par les clients

We've taken every step to protect you while you shop on TRXtraining.com and have the Bizrate et Better Business Bureau customer satisfaction scores to prove it.

Politique de retour des produits

Once submitted, orders can't be cancelled or refunded until you've received your shipment. We have a one-year, 100% money-back, satisfaction guarantee and a one-year limited replacement warranty in the unlikely event of defects in the product's materials or manufacturing. Si votre produit TRX ne vous satisfait pas totalement, vous pouvez nous le retourner contre un échange ou un remboursement. It's that easy. Please note: due to the nature of our Instant Video Downloads, they are final sale and cannot be returned. To return or exchange your TRX product, please give our Customer Service Team a call at 888.878.5348 (US) or 415.655.4740 (international), or email customerservice@trxtraining.com. They will give you an RA# and directions for sending the product back to us. Les frais d'expédition pour le retour ou l'échange de produits sont à la charge du client. Please be sure to write the RA# on the outside of your package and ship it within 14 days of receiving your RA # to the following address*:

TRX Training RA#_______
1477 E. Cedar St
Unit F
Ontario, CA 91761

*IMPORTANT: Packages that arrive without the RA# on the outside will be refused and sent back. Des questions concernant notre garantie ? cliquez ici

Safe Technology

Our secure socket layer (SSL) software is the industry standard for security and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as it travels over the Internet.

Safe Shopping Guarantee

D'après le Fair Credit Billing Act, votre banque ne peut vous tenir responsable pour un montant frauduleux de plus de 50,00 $. If it holds you liable for any part of the 50,00 $, TRX will cover it. Of course, the liability has to have been the result of unauthorized use of your credit card from purchases made at TRXtraining.com while using the secure server.

In the unlikely event of unauthorized use of your credit card, you must notify your credit card provider in accordance with their rules and procedures.

Politique de confidentialité 

TRXtraining.com respects your privacy and is committed to protecting it. For more detail, please see our Privacy Policy.